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E96057
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醫療產業與銀行產業委外夥伴關係之比較研究
A Comparative Study of Outsourcing Partnership between Medical and Banking Industries
1.黃興進
1.Hsin-ginn Hwang
1.國立交通大學資訊管理學研究所
1.Institute of Information Management, National Chiao Tung University
001,002,003,004
1.國立交通大學資訊管理學研究所
1.Institute of Information Management, National Chiao Tung University
002
1.行政院國家科學委員會
1.National Science Council
A.14 計畫執行期間(起):2007-08-01
A.14 計畫執行期間(訖):2009-12-31
2008-03-012008-04-302009-10-012009-11-30
A.16 收到日期:2010-03-08
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第一年母體:國內採用PACS之18家醫學中心之實際參與PACS專案的主管人員及主要使用者。
第二年母體:國內37家銀行的資訊單位主管與資訊單位之資深人員。

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第一年147份, 第二年49份。


147
003
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C.2 聯絡日期:2010-03-15
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1.國立交通大學資訊管理學研究所
1.Institute of Information Management, National Chiao Tung University
1
C.7 資料公開日期:2014-08-01
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1.委外
2.委外夥伴關係
3.社會交換理論
4.銀行資訊系統
5.影像儲傳系統
1.Banking Information Systems
2.Outsourcing
3.Outsourcing Partnership
4.Picture Archiving and Communication Systems
5.Social Exchange Theory
 本研究採用社會交換理論之觀點來探討資訊系統委外時影響夥伴關係之決定因素,以及探討夥伴關係品質與委外成功彼此的關聯性,分別針對醫療產業與銀行產業 進行問卷調查。所蒐集的資料透過結構方程模式進行分析。在醫療產業方面的結果顯示:參與、溝通品質、協調、互相依賴與高階主管支持為委外夥伴關係品質的主 要關鍵決定因素;委外夥伴關係品質與醫院PACS委外成功呈現正向相關。銀行產業方面的研究結果則顯示參與、聯合行動、及溝通品質為委外夥伴關係的主要關 鍵決定因素;委外夥伴關係品質與銀行資訊系統委外成功呈現正向相關。本研究也針對醫療產業、銀行產業及國外研究的結果進行比較,並提出整合式委外夥伴關係 模式,模式中參與和溝通品質為委外夥伴關係品質的關鍵決定因素,此外,委外夥伴關係品質對於委外成功有正面之影響。

The purpose of this research is to investigate the determinants of outsourcing partnership between clients and providers in outsourcing projects in the perspective of Social Exchange Theory. Furthermore, the relationship between the quality of outsourcing partnership and the success of outsourcing was also investigated in this research. Survey methodology was utilized. The collected data was analyzed by Structural Equation Modeling to test related hypotheses. The results indicated that participation, communication quality, coordination, mutual dependency, and top management support were determinants of outsourcing partnership quality and outsourcing partnership quality was positively correlated with the success of PACS outsourcing in healthcare industry. While in banking industry, the results indicated that participation, joint action, and communication quality were determinants of outsourcing partnership quality. And partnership quality was positively correlated with the success of outsourcing. Furthermore, this project compared the research results among medical industry, banking industry, and foreign studies. An integrated model of outsourcing partnership was proposed as well. Participation and communication quality were determinants of partnership quality in the integrated model. And there was a positive relationship between partnership quality and outsourcing success.

D.16 完成檢誤日期:2013-06-06
D.17 預定釋出日期:2014-08-01
D.18 初次釋出日期:2014-08-01
D.19_1 最新版釋出日期:2014-08-01
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10.6141/TW-SRDA-E96057-1
追蹤清單
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