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E93036
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組織公民行為的社會交換觀點:知覺組織支持、領導者-部屬交換與角色定義之研究
Organizational Citizenship Behavior as a Social Exchange: Perceived Organizational Support, Leadership-Member Exchange, and Role Definition
1.郭建志
1.Chien-chih Kuo
1.中原大學心理系
1.Department of Psychology, Chung Yuan Christian University
001,002,003,004
1.中原大學心理系
1.Department of Psychology, Chung Yuan Christian University
002
1.行政院國家科學委員會
1.National Science Council
A.14 計畫執行期間(起):2004-08-01
A.14 計畫執行期間(訖):2005-07-31
2005-05-062005-06-10
A.16 收到日期:2005-11-21
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公營或私人企業之員工,及其直屬主管

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305


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C.2 聯絡日期:2005-11-21
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1.中原大學心理系
1.Department of Psychology, Chung Yuan Christian University
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C.7 資料公開日期:2007-08-01
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1.角色定義幅度
2.知覺主管支持
3.知覺組織支持
4.組織公民行為
1.Organizational Citizenship Behavior
2.Perceived Organizational Support
3.Perceived Supervisior Support
4.Role Definition Breath
 過去研究知覺組織支持和組織公民行為之間的關係,主要是從社會交換理論來探討,本研究除了社會交換理論外,整合了角色理論這樣的概念,將角色定義幅度作 為組織公民行為與知覺組織支持的中介變項。本研究主要目的在探討,員工的角色定義幅度是否為知覺組織支持和知覺 主管支持與組織公民行為的中介變項,並針對三個變項之間彼此不同的層次關係作一個完整的研究。本研究採用問卷法,受試者是公私立的營利單位員工,與其直屬 主管,樣本採對偶方式收集。採取便利性抽樣,總共回收了305 筆配對資料。結果顯示:(1)員工知覺組織支持或知覺主管支持越高時,所表現出不同層級(組織層級和個人層級)的組織公民行為越多(2)當員工擴大不同層 級(組織層級和個人層級)的角色定義幅度時,員工會分別表現出更多不同層級的組織公民行為(3)角色定義幅度為組織公民行為與知覺組織支持的中介變項。

Previous researches about the relationship between perceived organizational support and organizational citizenship behavior were mainly based on the point of view of social exchange theory. This research, not only includes social exchange theory but also integrates the concept of role theory, which defines role definition breadth as mediating effect of organizational citizenship behavior and perceived organizational support. The main purpose of this research is to discuss if employee’s role definition breadth is mediating effect of perceived organizational support and organizational citizenship behavior. There are 305 questionnaires surveyed by employees and their supervisor. The result indicate that: First, employee with high perceived supervisor support or perceived organizational support, have more organizational citizenship behavior ;second, when employees enlarge their role definition breadth, they will show more organizational citizenship behavior; third, role definition breadth have significant mediating effect between organizational citizenship behavior and perceived organizational support.

D.16 完成檢誤日期:2006-08-17
D.17 預定釋出日期:2007-08-01
D.18 初次釋出日期:2007-08-01
D.19_1 最新版釋出日期:2007-08-01
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10.6141/TW-SRDA-E93036-1
追蹤清單
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