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邁向整合性的社會服務?-伙伴關係與專業團隊之研究
Toward Integrated Social Services? A Study on Partnership and Professional Team
1.黃源協
1.Yuan-shie Hwang
1.國立暨南國際大學社會政策與社會工作學系
1.Department of Social Policy and Social Work , National Chi Nan University
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1.國立暨南國際大學社會政策與社會工作學系
1.Department of Social Policy and Social Work , National Chi Nan University
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1.行政院國家科學委員會
1.National Science Council
A.14 計畫執行期間(起):2011-08-01
A.14 計畫執行期間(訖):2012-07-31
2012-05-012012-06-30
A.16 收到日期:2013-01-08
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2012年2月底以前在台中市、彰化縣及南投縣等3個縣市立案之社會福利服務資源團體,總計為311個單位(訪問業務主管及直接參與夥伴關係/專業團隊之實際執行者)。

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C.2 聯絡日期:2013-01-14
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1.國立暨南國際大學社會政策與社會工作學系
1.Department of Social Policy and Social Work , National Chi Nan University
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C.7 資料公開日期:2014-08-01
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1.夥伴關係
2.專業團隊
3.整合性服務
1.Partnership
2.Professional Team
3.Integrated Services
隨著個人、家庭與社會問題的趨於複雜,如何透過伙伴關係、跨部門或跨專業的協力,提供整合性服務來解決問題或滿足民眾的需求,已成為當前社會服務所普遍 重視的議題。本研究計畫欲以四年的研究期程,試圖從網絡治理的觀點出發,針對它在社會服務實際運作層次的「伙伴關係」與「專業團隊」兩個面向,進行兼具廣 度與深度的探討後,再據以對該觀點進行理論層次的檢視與反思。除國內、外之相關文獻與文件的檢閱外,本研究將運用得爾菲法建立「有效伙伴關係」與「有效專 業團隊」的測量工具(量表),並將它們用於調查社會服務各次領域的運作狀況,分年與分階段對長期照顧、早期療育、家庭暴力防治、兒童保護、以及身心障礙者 就業等各項服務之利害關係人進行調查訪問。在每項次領域的量化資料分析後,將輔以對利害關係人進行個別深度訪談或焦點團體座談,以期能更深度瞭解各次領域 的運作狀況。本研究將依據量化與質性的研究結果,試圖分別建構台灣社會服務及各次領域在「伙伴關係」與「專業團隊」的實務運作模式。研究結果除可檢視網絡 治理的理論觀點外,亦可豐富治理研究的相關知識,並提供邁向整合性服務之相關政策、管理與實務上的建議。

Along with individual, the family and the social problems tend to be complex, how to solve the problems or to meet people’s needs by providing integrated services through the collaboration of partnership, interagency or inter-professional team has become a hot issue in the field of social service provision. This four-year long research project is intended to start with the perspective of network governance, and further to explore the two aspects of its practice level in the social services broadly and deeply – partnership and inter-professional team. According to the results, then, the perspective of network governance will be reviewed and reflected in theoretical level. In addition to reviewing domestic and overseas literatures and documents, this research will build instruments (scales) for measuring ‘effective partnership’ and ‘effective inter-professional team’ by utilizing the Delphi technique. The former scale will be using to survey social service practice as a whole, and the latter will be using to each sub-filed practice of social services year by year, including services for long-tem care, early intervention for learning disability, domestic violence prevention, child protection and disabled employment. Stakeholders related sectors and teams will be sampled and interviewed. In order to explore each sub-filed practice deeply, this research will further take individual depth interview and/or focus group of related stakeholders after each quantitative analysis. Based on the above findings, the practical operation models of native ‘partnership’ and ‘inter-professional team’ will be proposed and built. In addition to reviewing and reflecting the perspective of network governance, the outcomes of this research not only will enrich the knowledge related to governance research, but also provide suggestions for policy, management and practice related to integrated social service.

D.16 完成檢誤日期:2013-09-17
D.17 預定釋出日期:2014-08-01
D.18 初次釋出日期:2014-08-01
D.19_1 最新版釋出日期:2014-08-01
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10.6141/TW-SRDA-E10029-1
http://efenci.srda.sinica.edu.tw/webview/index.jsp?object=http://efenci.srda.sinica.edu.tw:80/obj/fStudy/E10029
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